The Secret Power of Nice

The Secret Power of Nice

One of the most pleasant leaders I've ever interviewed is Ron Andrews, head of HR for Prudential Financial. Ron is one of those people who makes you feel like you have his full and undivided attention. Today I want to pull back the curtain on how Ron's "nice" personality led him to be the head of HR for a company that has more than $1.1 trillion in assets under management and approximately $3.5 trillion of gross life insurance in force worldwide.

Ron on consistency:

“I relate very effectively to the most senior people as well as people who take out the trash in my office. I can say things to leaders a lot of people can’t because I try to be very consistent. I don’t have a different persona or approach to different people. That adds to credibility."

How Ron stays connected: 

That accessibility has contributed to the horizontal sense of connectedness he focuses on implementing at Prudential. Andrews prioritizes staying connected with the HR leaders for all five major businesses within the company. Not only does he meet with them regularly, he also communicates with team members across the globe through a regularly updated blog and video messages. “It’s all designed to build a greater sense of connectedness,” he said.

The Secret Power of Nice

Andrews was not always sure that his personality would serve him in corporate America. Early in his career at Prudential, he encountered a group of cutthroat young professionals. “They were not nice. They had huge egos. And I wasn’t like that at all,” Andrews said. “I began to get concerned that I was out of place—that I would have to be like that if I was going to be successful. It worried me.”

The “cutthroat” colleagues made Andrews doubt his future at Prudential. Then he was charged with working with John Strangfeld, who now serves as Prudential’s Chairman, Chief Executive Officer and President. Strangfeld was a breath of fresh air for Andrews.

“He was thoughtful, caring, low-key, and he was doing really well,” Andrews said. “That gave me hope that I could still be myself and be successful in this firm. I committed from that point on that I was not going to not be myself.”

Have you ever had doubts about your career because of your personality? I'd love to hear about how you overcame it or are working through it. Share in the comments! 

Enjoy the full-length version of this article here.

5 Ways to Get the Most Out of Linkedin

Ok show of hands. Who here is on Linkedin but doesn’t really get why? Anyone? Bueller?

Today I want to  explore the benefits of this career-focused social network and provide you with a few tips on how to get the most out of it.

Linkedin is a place to establish your credibility in your field. Whether your post-college career is launching in two months or if you’re entering your 4th decade in the workforce, Linkedin can be useful to you. It’s more than an online resume. Linkedin gives you the opportunity to make your accomplishments and expertise readily accessible to people in your network who need it.

So how can you get the most out of Linkedin?

1. Fully optimize your Linkedin profile. That means have a professional headshot as your profile photo, include a header image, give some thought to your headline, include descriptions for each position on your page and sprinkle in keywords. If someone was searching for someone with your expertise and experience which keywords would they be searching for? These are a dead giveaway. They need to be front and center.

2. Publish posts on Linkedin. Linkedin publishing has not been around long. Now is an excellent time to begin publishing content here. You’ll reach an audience who won’t necessarily frequent your blog or other article links you may be posting.

3. Write recommendations for others. You have the option to write a recommendation for every person you have a connection with on Linkedin. Why not take five minutes and write a kind review on someone’s profile who has impressed you or given you excellent customer service? This is an opportunity to add value. And kind words are not quickly forgotten.

4. Include a personal note when you request a connection. If you’re really seeking to invest in a relationship by connecting with someone on Linkedin, what better way than including a brief message in your invitation? What a simple way to begin to build a bridge.

5. Remember that most users do not log on to Linkedin every day. Perhaps you post content more frequently because you are reaching different people on different days. Perhaps this means you use Linkedin as a resource to find further contact information for a connection rather than just sending a message through Linkedin. Draw your own conclusions on how this impacts your use of this social tool. 

Linkedin is a useful tool for professionals who run the gamut. If you’re a stay at home mom who is taking a few years off from your profession, a fully optimized Linkedin profile reminds the world of your expertise and experience. If you’re a freelancer it’s a constant source of clients. If you’re an early career professional looking for an internship, your industry-related post could impress someone who decides you’re worth taking on as an intern or entry-level employee.

Bottom line: Linkedin is a free tool that can help your career today and potentially years down the road. Why not take a few minutes and use it well?

5 Reasons Every Artist Should Have Two Careers

Five Reasons Every Artist Should Have Two Careers

When people find out that I do multiple things (writing, social media, acting) they often sort of shake their heads in bewilderment. I want to take them by both shoulders and say, "you should do more than one thing too!" In lieu of that potentially awkward moment, I'm writing this blog post. Especially for my artist, musician, actor, dreamer friends, I want to encourage you to pursue your craft and consider pursuing something else alongside it. After spending four years as a professional actor, I knew to have the lifestyle I wanted to live and to be inspired and engaged with the work I was doing on a daily basis I would need to pursue a second career. Of course there are the exceptions, but by and large, getting a second skill is only going to improve your life.

Here's why you should have two jobs

1. You don't have to let your dream die. I'm not proposing that you give up the keys to your dream for a life in Office Space. If I'm the first person to tell you this, move in a little closer. Pursuing a second career doesn't mean you're selling out, it means you're opening up more doors for yourself. You don't have to give up the certainty that you'll be making a decent living because you want to be in a band or be an actor. Pursuing a second career gives you the opportunity to pursue your passion without resenting it for making you really, really broke. Pursue a second career so you won't get to that dark place of cursing your career when you can't make rent.

2. You become more marketable. Whether it's a second skill directly tied to your first love (learning how to sew so you can step into the costume, learning how to run sound so you can take over the board if a band needs a sound tech) or one completely different (ie me with journalism and acting), having more than one skill makes you more valuable in the overall marketplace. You never know what open door leads to the next, so simply becoming a more useful worker overall is a very, very good move.

3. It gives you options. You know what the problem is with acquiring only one skill in a tough market? If there's no use for that skill at the moment, then you're out of work--or out of the kind of work that you actually like doing. If the idea of waiting tables between gigs til you're north of 60 sounds kind of awful to you, I urge you to rethink your plan! If you are a passionate, talented person, there's no doubt that other industries would jump at the opportunity to use your talent, passion and heck, charm (cause we know you got it!) for their cause. What about real estate? What about social media? What about yoga? What about entrepreneurship? Draft up a list of things that people have told you you're good at, you feel personally are your strengths and things that you like (*besides* your first love career). Start there.

4. You can make an impact in the lives of more people. If you work across several fields you will be making a greater impact on more people. Not only will "show people" know you but so will marketing people or nonprofit people or real estate people or church people. You get the idea. If you want to do something significant with your life and leave a legacy, consider how you may have an even greater impact if you work in more than one field.

5. When someone says "no" it's not over for you. One of the biggest advantages of having more than one skill is that you're not putting all your eggs in one basket. If that gig that you're really hoping for doesn't pan out it doesn't mean you have to go back to the worst-job-ever. You get to go back to your "in-between-gigs" job that is fulfilling, purposeful and rewarding. Isn't that so much better than going back to your minimum wage job where you're really not using your strengths?

Bottom line: your passion/first love career is your main thing. It's your identifier. But don't let your passion for that career keep you from having a meaningful day to day existence in your work. Reinvention is always acceptable. Adding on a second skill or heck, business, is a good thing! So think about what else sparks your interest, the other things you're good at, and how could you use the skills that you've developed for your art in other marketable ways. Remember, the artists who are at the pinnacle of their careers aren't doing just one thing. Whether they create new companies, (hello Jessica Alba), or invest in startups, or go back and forth between acting and music, your role models aren't just focused on one career. So why should you?

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